![]() ![]() “Over the past 15 years, Zendesk has revolutionized how companies serve their customers and has become a leading platform within the customer experience ecosystem. “We look forward to partnering with Zendesk’s management team and talented employees to help them accelerate product innovation and achieve their growth ambitions,” added Brian Ruder, Partner and Co-Head of Technology at Permira. We believe Zendesk is uniquely positioned to enable meaningful interactions and deliver compelling business outcomes across any channel,” said Ryan Lanpher, Partner at Permira. “Zendesk has reimagined customer service software and empowers businesses to transform how they communicate with their customers in an increasingly digital world. The Board concluded that this transaction was the best alternative and the Board voted unanimously to support this transaction.” During this period, we also worked constructively with major shareholders. The extensive strategic review process included the evaluation of both standalone and transactional alternatives and considered a range of factors including current and anticipated market conditions, business momentum and long-term outlook. “This transaction provides certainty of value for our shareholders at a significant premium to Zendesk’s trading price. “The Board conducted an extensive strategic review over a three month period, receiving an actionable offer from Hellman & Friedman and Permira after the termination of our formal process,” said Carl Bass, lead independent director, Zendesk. “With Hellman & Friedman and Permira’s support, we’ll continue to execute on our long-term strategy with our customers as our top priority, taking full advantage of the opportunity we see to help businesses navigate the ever changing expectations and demands of their customers.” “This is the start of a new chapter for Zendesk with partners that are aligned with the strength of our agile products and talented team, and are committed to providing the resources and expertise to continue our growth trajectory,” said Mikkel Svane, founder, chairman and CEO, Zendesk. The offer represents a premium of approximately 34% over Zendesk’s closing stock price on June 23, 2022, the last full trading day prior to this announcement. Under the terms of this agreement, Zendesk shareholders will receive $77.50 per share. (NYSE: ZEN) today announced it has entered into a definitive agreement to be acquired by an investor group led by leading global investment firms Permira and Hellman & Friedman LLC (“H&F”) in an all-cash transaction that values Zendesk at approximately $10.2 billion. Zendesk to become a privately held company upon completion of the transaction Please contact your CSM or if you have any additional questions.Shareholders to receive $77.50 per share in cash By March 1, learners will be unable to access Student Domains via Internet Explorer and will need to switch to a supported browser. Starting February 1, 2022, you and your students will begin seeing an in-app message alerting you to the change. What happens if I don’t switch to a supported browser? By removing support, we will be able to release new features faster and with more reliability. Skilljar strives to create great products for our customers and supporting legacy browsers limits our ability to do so. Additionally, Internet Explorer does not receive security updates from Microsoft, making it an unsafe browser to use. Since Edge's release, Internet Explorer is no longer actively maintained by Microsoft and does not support many of the advanced web features necessary to build products that meet our customers' needs. In 2015, Microsoft replaced Internet Explorer with Microsoft Edge, a modern replacement for their legacy browser. Why is Skilljar retiring support of Internet Explorer? If you or your students access Student Domains via Internet Explorer, you will need to begin using one of our supported browsers. If you or your students are currently using Internet Explorer (IE) to log into Student Domains, please switch to a supported browser. ![]() Effective Febru, Skilljar will no longer support Internet Explorer or Internet Explorer Mode in Microsoft Edge on Student Domains. ![]()
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